Alan Mason
Castries,St.Lucia
Summary
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
Work history
Customs Broker
Branford Shipping & Brokerage Co Ltd
11.2022 - Current
- Gathered and distilled data to compile shipping and customs reports.
- Verified shipments against documents to maintain accuracy.
- Followed the requirements and regulations for dangerous goods handling.
- Maintained compliance with reporting requirements with timely submission of customs documentation.
- Oversaw customs classification and audit processes and managed audit controls.
- Handled day-to-day import and export activity with freight forwarders, maintaining outstanding levels of accuracy.
- Provided in-house advice and guidance on import and export queries.
- Facilitated smooth clearance by verifying customs and trade documents to establish admissibility, tariffs and appraised value.
I.T technician
Ministry Of Education District 4
05.2022 - 10.2022
- Troubleshot various incidents related to hardware, networks and software faults.
- Evaluated hardware, mouses and keyboards to determine performance.
- Arranged computers, routers and printer to achieve proper workstation.
- Scheduled upgrades and regular maintenance to maintain smooth workflow.
- Monitored local network to optimise performance.
- Setup, configured, and troubleshot Microsoft 365 applications.
I.T Technician
Ministry Of Education
01.2020 - 12.2021
- Evaluated hardware, mouses and keyboards to determine performance.
- Arranged computers, routers and printer to achieve proper workstation.
- Troubleshot various incidents related to hardware, networks and software faults.
- Monitored local network to optimise performance.
- Executed tasks adhering to documented procedures and processes for all activities.
- Documented repairs in log book to maintain accurate records.
- Setup, configured, and troubleshot Microsoft 365 applications.
- Facilitated Business TV operations for seamless broadcasting services.
- Supported network and infrastructure, achieving optimal performance and connectivity.
- Managed and maintained user accounts, permissions and security settings in Active Directory.
- Delivered first-line hands-on technical support, achieving swift issue resolution on-site.
- Collaborated on infrastructure projects and service requests with external vendors and internal groups.
Bartender
St James Morgans Bay
11.2019 - 10.2020
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Maintained bar stocks, replenishing daily as necessary.
Bartender
Bay Gardens Beach Resorts
01.2019 - 11.2019
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Maintained bar stocks, replenishing daily as necessary.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Education
Marchand Combine School
01.2007 - 09.2013
GCSEs - Business
Vide Boutielle Secondary School
01.2013 - 07.2018
NVQ Level 2 - Bartending
Spring Board Training Center
04.2020 - 11.2020
NVQ Level 3 - Information Technology
Monroe College
06.2020 - 12.2020
Asycuda World - Brokerage
NRDF
04.2021 - 11.2021
Skills
- Data processing
- Import clearance
- Export clearance
- Excel proficient
- Customs Commodity Codes
- Customs procedure codes
- Tariff classifications
- Logistical transport planning
- [Type] declarations
- [Type] exports and imports
- Invoicing and accounting
Languages
English
Native
French
Intermediate
Timeline
Customs Broker
Branford Shipping & Brokerage Co Ltd
11.2022 - Current
I.T technician
Ministry Of Education District 4
05.2022 - 10.2022
Asycuda World - Brokerage
NRDF
04.2021 - 11.2021
NVQ Level 3 - Information Technology
Monroe College
06.2020 - 12.2020
NVQ Level 2 - Bartending
Spring Board Training Center
04.2020 - 11.2020
I.T Technician
Ministry Of Education
01.2020 - 12.2021
Bartender
St James Morgans Bay
11.2019 - 10.2020
Bartender
Bay Gardens Beach Resorts
01.2019 - 11.2019
GCSEs - Business
Vide Boutielle Secondary School
01.2013 - 07.2018
Marchand Combine School
01.2007 - 09.2013
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