Anthia Alexis Stephen
Castries,St. Lucia
Summary
To be in a position that meets competencies, capabilities, skills, education, and experience to benefit the organization. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
18
18
Certification
Work History
People & Culture Co-ordinator
Windjammer Landing Resort & Residences
11.2021 - Current
- Played a key role in the successful completion of projects by coordinating the delivery of essential resources to teams on time.
- Conducted regular audits of physical assets, maintaining accurate records and reducing discrepancies.
- Served as a liaison between departments, ensuring effective communication regarding resource needs and availability.
- Improved staff satisfaction with timely provision of requested tools and materials for their tasks.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Human Resource Officer
Dax Wholesale & Retail
04.2018 - 02.2021
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Worked alongside global business leader to deploy new training strategies.
Office & Human Resource Administrator
Island Adventure
09.2017 - 09.2017
- Served as liaison between departments, ensuring effective communication regarding resource needs and availability.
- Collaborated with department heads to identify necessary resources, facilitating smooth project execution.
- Improved staff satisfaction with timely provision of requested tools and materials for their tasks.
- Managed inventory levels for office supplies, ensuring timely replenishment and cost control.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Marketing Administrative Assistant
Savvy Caribbean Marketing
10.2015 - 07.2017
- Champion and actively manage social media avenues for business overall
- Work closely with external marketing companies to ensure articles, events, and marketing promotions are included in internet traffic using social media
- Prepare supporting materials linked with projects, advertising campaigns, presentations, client briefings, and general day-to-day office functions ie letter generation, PowerPoint, and filing
Office Administrator
Temple Law Associates
02.2015 - 06.2015
- PREPARATION OF FOLLOWING DOCUMENTS, i.e.:
- Deed of Sale
- Deed of Donation
- Deed of Transfer
- Radiation/Partial Radiation
- Running of the day-to-day administration of office
Office Manager/Administrator
Fagor Innovations St. Lucia
09.2011 - 07.2012
- Submit monthly report
- Quick Books account postings and management of invoices
- Co-ordinate all service contract schedules for Service Manager and compile reports within two (2) days of completing each service schedule
- Co-ordination with overseas vendors, tracking their status and liaising with clients
- Running of the day-to-day administration of the office
- Liaise with the Director on matters relating to employee entitlements i.e., Annual Leave, Sick Pay, Schedules, Salary, Time-off, Medical, and other related benefits
Human Resource Manager
Bay Gardens Hotel/Inn/Beach Resort
02.2010 - 11.2010
- Recruiting staff which included, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates
- Advising management on issues such as, performance appraisals, disciplinary procedures
- Overall running of day-to-day administration of the Human Resources Office
- Maintain proper records and prepares statistical reports concerning recruitment, interviews, Hires, Transfers, Promotion and termination
- Liaise with Managing Director on matters relating to employee entitlements i.e., Annual Leave, Sick Pay, Schedules, and Salaries, Time-off, Medical and other related benefits
- Assist in coaching and counseling people on performance, behavioral and personal issues
- Ensure that all Payroll information for new hires as normally required by law and the company’s Policy is done at the appropriate time
- Co-ordinate with Supervisors and managers monthly departmental meetings
- Advising on pay and other remuneration issues, including promotion and benefits
Documentation Clerk/Freight Cashier
Baron Shipping & Brokerage Inc
12.2008 - 01.2010
- Prepare all documents for delivery of goods (Imports) to include:
- Container Releases
- Out-of-Charge Notes
- Original Bill of Lading
- Arrival Notices
- Notify customers of cargo arrival, via fax, email, and telephone
- Daily check of emails for authorization of releases of cargo from suppliers
- Communicate via telephone and email with all international agents
- Handle all Customer's queries and concerns about imports
- Communicate with all NVOCCs for arrival of company’s cargo
Education
High School Diploma -
Seventh Day Academy Secondary School
Sunny Acres01.1992
High School Diploma -
Corinth Junior Secondary
Sunny Acres01.1987
Skills
Problem Solving Skills
Excellent Communication Skills
Teamwork and Collaboration
Familiar with Labour Laws and HR Practices
Friendly, Positive Attitude
Attention to Detail
Organization and Time Management
Flexible and Adaptable
Certification
- Human Resource, 01/01/17
- Finding the Right Employee, 01/01/10
- Customer Service for Front Line Staff, 01/01/09
- Understanding National Insurance, 01/01/08
- Understanding National Insurance, 01/01/98
- Service Excellence through Quality Management
- Management of Conflict and Stress, 01/01/96
- Management of Conflict and Stress, 01/01/98
- Caring for Our Customers, 01/01/96
- Caring for Our Customers, 01/01/97
- Communication Skills for Secretaries
- NIS Benefits, Entitlements and Responsibilities
- Shift Work and Related Compensation Schemes
- Office Management
- Introduction to Word Processing
- Managing Quality Service
- Managing Absenteeism in the workplace
- From Office Professional to Management, the Vital Assistant of the 21st Century (Fort-De-France Martinique)
Traininganddevelopmentcompleted
- Office Management, 01/01/97
- Introduction to Word Processing, 01/01/97
- From Office Professional to Management, The Vital Assistant of the 21st Century (Fort-De-France Martinique), 01/01/98
- Working in A Kaleidoscope World-Barbados, 01/01/99
- Managing Quality Service, 01/01/05
- Understanding National Insurance a key to a successful Partnership, 01/01/08
- Customer Service, 01/01/09
- Finding the Right Employee, 01/01/10
Residentof
St. Lucia
Attributes
- Problem Solving Skills
- Excellent Communication Skills
- Ability to solve conflicts and Issues
- Team Player
- Familiar with Labour Laws and HR Practices
Dependants
1
Personal Information
- Gender: Female
- Nationality: St. Lucian
- Marital Status: Married
Awards
- Employee of the Year, 01/01/95
- Appreciation, Dedication & Loyalty, 01/01/97
- Dedication, Commitment & Support, 01/01/05
References
- Claudius Quashie, Former HR Manager, 384-8659/285-3555, alexquashie@hotmail.com
- Henry F. Joseph, Lawyer, 485-2913/450-8274, Temple Law Associates
- Asha Vigilante, Managing Director, 458-0108/461-6948, asha@savvycaribbeanmarketing.com
Reading, hiking, cooking, singing
I ejoy readig motivatioal ooks. I also love walkig ad log walks to iclude hikig.
Reading, hiking, cooking, singing, travelling
I enjoy reading motivational books. Traveling to different countries to learn the cultures and their dishes. Hiking is a favorite sport of mine. I also enjoy cooking especially for groups, Singing and music keep me focused.
Timeline
People & Culture Co-ordinator
Windjammer Landing Resort & Residences
11.2021 - Current
Human Resource Officer
Dax Wholesale & Retail
04.2018 - 02.2021
Office & Human Resource Administrator
Island Adventure
09.2017 - 09.2017
Marketing Administrative Assistant
Savvy Caribbean Marketing
10.2015 - 07.2017
Office Administrator
Temple Law Associates
02.2015 - 06.2015
Office Manager/Administrator
Fagor Innovations St. Lucia
09.2011 - 07.2012
Human Resource Manager
Bay Gardens Hotel/Inn/Beach Resort
02.2010 - 11.2010
Documentation Clerk/Freight Cashier
Baron Shipping & Brokerage Inc
12.2008 - 01.2010
High School Diploma -
Seventh Day Academy Secondary School
High School Diploma -
Corinth Junior Secondary
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