Camille Victor
BOIS PATAT, CASTRIES,02
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly with a desire to take on new challenges. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Weight Bridge Attendant
St.Lucia Solid Waste Management
Deglos
04.2024 - 05.2024
- Maintained accurate records of waste receipts, waste classifications, and disposal activities. Prepared and provided daily reports on waste quantities, types, and any incidents that occur.
- Addressed inquires and concerns related to landfill operations
- Weighed and measured loads;processed payments based on load type and size.
- Promoted and enforced safety measures to prevent accidents, injuries, and environmental hazards. Monitored and reported any safety concerns or issues to to Grounds Supervisor and the Landfill's Operations Manager.
- Opened and closed the landfill at the designated times and secured office and entrance gate at the end of day
Customer Service Representative
GoAnswer
Bella Rosa, Rodney Bay, Gros Islet
08.2020 - 02.2022
- Demonstrated strong problem solving skills and established positive relationships with customers through effective communication techniques when faced with challenging situations or complex inquiries from customers.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
Customer Service Representative
KM2 Solutions
Union, Balata, Castries
06.2018 - 08.2020
- Managed incoming calls efficiently by providing accurate information regarding availability and rates in accordance with company policy.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Processed reservations, cancellations and modifications of existing reservations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Adhered strictly to company protocols when handling sensitive information related to customer bookings or payment processes.
- Processed payments from customers for completed bookings, ensuring accuracy of all financial transactions.
Bartender
The Gentleman's Club
Bois D'Orange, Gros Islet
06.2017 - 02.2018
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared alcoholic and non-alcoholic cocktails
- Greeted customers and provided excellent customer service.
- Adhered to St.Lucia's regulations regarding serving alcohol responsibly.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Education
Leon Hess Secondary School
Entrepot, CastriesSkills
- Interpersonal Communication
- Analytical Thinking
- Problem-solving abilities
- Time Management
- Customer Service
- Documentation And Reporting
- Inbound and Outbound Calling
- Data Entry
- Computer Proficiency
Timeline
Weight Bridge Attendant
St.Lucia Solid Waste Management
04.2024 - 05.2024
Customer Service Representative
GoAnswer
08.2020 - 02.2022
Customer Service Representative
KM2 Solutions
06.2018 - 08.2020
Bartender
The Gentleman's Club
06.2017 - 02.2018
Leon Hess Secondary School
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