Chiara Battistella
Galbiate
Summary
Proactive Waiter and Chef De Rang with extensive experience in high-volume dining environments, excelling in guest relations and service efficiency. Skilled in order management, cash handling, and maintaining a clean and organized dining area. Bringing strong organizational skills and a focus on enhancing customer satisfaction to every role.
Overview
4
4
years of professional experience
Work History
Waiter
La Casina
Lido Di Savio, Italy
05.2024 - 09.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Chef De Rang
Lungolivigno
Livigno, Italy
09.2022 - 03.2024
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Managed reservations efficiently, optimizing seating arrangements for maximum customer satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in smooth restaurant operations.
- Developed rapport with regular customers by remembering preferences and accommodating special requests whenever possible.
- Implemented inventory control measures, reducing food waste and minimizing operational costs.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled customer complaints professionally, implementing solutions that maintained strong relationships with patrons.
- Answered questions regarding menu items and suggested dishes exceeding guest expectations.
Commis De Rang
Moregallo Resturant
Moregallo, Mandello Del Lario, Italy
07.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and promptly attending to their needs.
- Participated in regular staff trainings on food safety regulations, sanitation practices, allergen awareness.
- Successfully addressed guest concerns or complaints, resolving issues promptly and professionally to ensure overall satisfaction.
- Assisted in setting up special events and private parties, ensuring that all guests received exceptional service.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously while maintaining exceptional service standards.
- Supported fellow team members during high-volume periods, fostering a positive work environment and seamless service.
Commis De Rang
Moregallo Resturant
Moregallo, Mandello Del Lario, Italy
06.2020 - 07.2020
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and promptly attending to their needs.
- Participated in regular staff trainings on food safety regulations, sanitation practices, allergen awareness.
- Successfully addressed guest concerns or complaints, resolving issues promptly and professionally to ensure overall satisfaction.
Education
GED -
Isis Romagnosi
Longone Al Segrino, ItalySkills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Cash Handling
- Order Management
- Guest Relations
- Menu Memorization
- Fine Dining
- Tableside Service
- Quality Control
- Wine Knowledge
- Active Listening
- Warm and Friendly
- Adaptable and Flexible
- High Energy and Stamina
- Organizational Skills
Languages
Italian
Bilingual or Proficient (C2)
francese
Elementary (A2)
inglese
Intermediate (B1)
Timeline
Waiter
La Casina
05.2024 - 09.2024
Chef De Rang
Lungolivigno
09.2022 - 03.2024
Commis De Rang
Moregallo Resturant
07.2021 - 08.2021
Commis De Rang
Moregallo Resturant
06.2020 - 07.2020
GED -
Isis Romagnosi