Clara St Helen
Castries,Morne Road
Summary
Dynamic professional with extensive experience as a Principal Assistant Secretary at Camille Henry Memorial School, excelling in scheduling and correspondence distribution. Proven ability to enhance client relations and streamline administrative processes. Skilled in data entry and adept at verbal communication, ensuring timely responses to inquiries and fostering positive interactions.
Overview
22
22
years of professional experience
5
5
Certification
Work History
Cashier
CPJ Saint Lucia LTD
08.2025 - Current
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Receptionist
Ministry of Economic Development
09.2024 - 03.2025
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Principal Assistant Secretary
Camille Henry Memorial School
11.2010 - 04.2019
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Established administrative work procedures to track staff's daily tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Liaised between clients and vendors and maintained effective lines of communication.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Front Desk Receptionist
Xpress Trucking
03.2009 - 11.2010
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Handled complaints and questions, and re-directed calls to other team members.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Acted as first point of contact and set appointments for prospective clients.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Cashier
Hobbies
06.2004 - 07.2008
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Business Administration
Ashworth College
Georgia USA07-2029
Diploma - Administrative Assistance
Ashworth College
05-2018
GED -
Monroe College
Waterfront Castries11-2011
High School Diploma -
Sir Ira Simmons
Choc06-1995
Skills
- File management
- POS system
- Drawer balancing
- Cash handling expertise
- Merchandise restocking
Certification
- [Area of certification] Training - [Timeframe]
socializing, reading, movies
I love to interact and get to know people as well as grow from them . I am a team player. I love reading and expanding my knowledge especially in my field of work. and most of all ,I love watching a good romance movie.
Timeline
Cashier
CPJ Saint Lucia LTD
08.2025 - Current
Receptionist
Ministry of Economic Development
09.2024 - 03.2025
Principal Assistant Secretary
Camille Henry Memorial School
11.2010 - 04.2019
Front Desk Receptionist
Xpress Trucking
03.2009 - 11.2010
Cashier
Hobbies
06.2004 - 07.2008
Diploma - Administrative Assistance
Ashworth College
GED -
Monroe College
High School Diploma -
Sir Ira Simmons
Bachelor of Science - Business Administration
Ashworth College