Claudette Wilfred

To be employed in a stimulating and challenging environment, in a role that provides job satisfaction and allows me to develop and achieve my personal, as well as professional, goals. Effective at creating and optimizing training programs for new, professional, supervisory, and management positions. Excellent communicator, multitasker, and problem-solving abilities.

• Symbiosis Level 1 Master Coach, 03/01/25
• Certified Hospitality Trainer, 01/01/24
• PADI - Emergency First Response Instructor, 01/01/23
• ABE Human Resource Management Diploma, 01/01/16
• IBTA Project Management Certificate, 01/01/11
• Excel Certificate levels 1,2 & 3, 01/01/10
• Excel Certificate levels 1,2 & 3, 01/01/11

• Mrs. Siobhan James-Alexander, Chief Executive Officer, Digicel St. Lucia Limited, 7587203043
• Mrs. Holly Hughes-McNamara, Chief Executive Officer, Digicel Caribbean Limited, 7587205111

Excellent people management skills, with the ability to work and interact with persons of varying cultures and backgrounds., Experience in managing projects and tasks of high importance within set deadlines., Strong awareness of the importance and accuracy of information., Strong focus on achieving results and maintaining confidentiality on sensitive issues., Versed with the operational know-how of Human Resources Management., Well-developed organizational and time management skills, with strong work ethics of paying attention to detail and accountability for reaching set goals and project requirements., Knowledge of the organization’s layout including roles and functions of various departments, and the adaptation of the business to changing economic climate over the years., Providing corporate support to the St. Vincent, Grenada, Dominica and BVI., Conducting of Blackberry Seminars in St. Lucia & St. Vincent., Effective team player as well as team leader., Experience in building and maintaining professional relationships., Ability to relate with customers and co-workers, of all backgrounds, cultures and professional achievement levels., Willingness to learn from others while sharing information and knowledge with other team members., Excellent oral and written communication skills., Highly skilled in MS applications, particularly Excel for data processing and PowerPoint., Broad experience in providing internal & external customer service with a focus on offering effective solutions in a caring and respectful manner., Continuous dedication on improving relationships and service standards.