GLENDORA .D. BAPTISTE
Castries
Summary
Project management professional skilled in driving results and ensuring project efficiency. Proven ability to collaborate effectively with teams and adapt to changing requirements. Strong background in project coordination, schedule management, and stakeholder communication. Known for reliability and focus on achieving successful project outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PROGRAM IMPLEMENTATION SPECIALIST
DAI Global
06.2024 - 03.2025
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Developed strong relationships with clients, fostering trust and confidence in the implementation process.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Developed and tracked budgets for each activity under my portfolio and ensured that expenditure remained on target.
- Ensured projects were delivered within budget and timelines, closely monitoring resource allocation and adjusting plans as necessary.
- Supported the monitoring and evaluation team in updating and reporting on indicators aligned with overall project goals.
- Established clear project milestones and deliverables, ensuring timely completion of tasks and transparent communication to stakeholders.
- Conducted initial reviews of deliverables and milestones submitted by grantees and provided feedback as necessary to ensure they remained in compliance with the grant agreement.
- Undertook the logistics for training sessions for grantees and participants.
- Processed payments to grantees, participants, partners, and vendors for submitted reports and services rendered promptly.
Inventory Control Officer
Ministry of Education
05.2019 - 06.2024
- Compiled & maintained an inventory system for Ministry of Education storerooms, conducting needs assessment for all schools & preparing annual requests for supplies for all schools
- Prepared distribution sheets & coordinating packing of all supplies for schools to be distributed
- Conducted sale of CAMDU Books procured by Ministry of Education to local book sellers & maintaining a proper record of sales for the period
- Assisted the Procurement Unit in procuring supplies for schools
- Mitigated risks associated with stock discrepancies by conducting thorough investigations and implementing corrective actions when needed.
- Streamlined the ordering process for increased efficiency and reduced stock shortages.
- Established strong communication channels between departments, fostering collaboration in managing inventory needs.
- Developed comprehensive training materials for new inventory control staff, ensuring a seamless onboarding process.
- Verified incoming stock by comparing names and quantity of items packaged with shipping/delivery documents.
Procurement Administrative Assistant
Department of Finance
08.2023 - 09.2023
- Compiled & updated procurement plans from various departments for review by Director of Procurement.
Procurement Officer 1
Department of Finance
07.2022 - 09.2022
- Processed requests for supplies by various ministries, maintaining record of supplies, furniture & equipment procured by the department of finance
- Conducted site visits to various offices with urgent requests for equipment & furniture
- Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
- Updated vendor records based on contractual arrangements established with the Department of Finance. and processed payments for completed tasks.
- Evaluated tenders submitted for annual bulk purchasing alongside other public service officers.
Accounts Clerk (Acting)
Ministry of Education
05.2018 - 12.2018
- Processing of monthly salaries for ancillary workers at all public schools & preparing of invoices for requests of purchases by various departments
Bursar
Ministry of Education (Stanley Jon Odlum Secondary School - Marigot)
11.2008 - 07.2017
- Completed daily cash functions such as account tracking, budgeting, petty cash disbursements, and banking reconciliations.
- Completed monthly financial reports.
- Developed an efficient inventory system to record all incoming equipment.
- Facilitated the book rental and transportation subsidy programmes.
- Conducted registration of all incoming students, recording and maintaining records for the payment of school fees and all outstanding fees.
- Completed annual school statistics ensuring that all student records were up-to-date.
- Purchased all supplies required for daily operations.
- Supervised and conducted appraisals for ancillary staff.
- Managed and provided oversight of the daily operations of the school canteen.
Postal Executive II (Acting)
St. Lucia Postal Services
03.2016 - 08.2016
- Preparation of monthly bulk mail invoices, processing monthly payroll, weekly cashbook, preparing weekly manifest for e-commerce, bank reconciliation for e-commerce, managing petty cash system
Customer Care Agent
Digicel St. Lucia
08.2008 - 11.2008
- Assisted call-in customers with questions and orders.
- Maintained up-to-date knowledge of products and services to effectively assist customers with their needs.
- Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
- Logged call information and solutions provided into internal database.
Education
BSc. - Accounting (Minor in Economics)
UNIVERSITY OF THE WEST INDIES
ST. AUGUSTINE, TRINIDAD & TOBAGO05.2014
A' Levels - General Paper, Business Studies, Economics, French
SIR ARTHUR LEWIS COMMUNITY COLLEGE DIVISION OF ARTS SCIENCE & GENERAL STUDIES
01.2008
CXCs - English A, French, Human & Social Biology, Information Technology, Mathematics, Principles of Accounts, Principles of Business, Social Studies
ST. JOSEPH'S CONVENT, CEDARS, CASTRIES
01.2006
Skills
- Project Management
- Microsoft Office Suite
- Quickbooks Pro 2012
- Canva Pro
- Microsoft Sharepoint
Certification
Certified Associate in Project Management
Financial Literacy
Quickbooks Pro 2012
Finance for Development
CDB Introduction to Procurement
Timeline
PROGRAM IMPLEMENTATION SPECIALIST
DAI Global
06.2024 - 03.2025
Procurement Administrative Assistant
Department of Finance
08.2023 - 09.2023
Procurement Officer 1
Department of Finance
07.2022 - 09.2022
Inventory Control Officer
Ministry of Education
05.2019 - 06.2024
Accounts Clerk (Acting)
Ministry of Education
05.2018 - 12.2018
Postal Executive II (Acting)
St. Lucia Postal Services
03.2016 - 08.2016
Bursar
Ministry of Education (Stanley Jon Odlum Secondary School - Marigot)
11.2008 - 07.2017
Customer Care Agent
Digicel St. Lucia
08.2008 - 11.2008
A' Levels - General Paper, Business Studies, Economics, French
SIR ARTHUR LEWIS COMMUNITY COLLEGE DIVISION OF ARTS SCIENCE & GENERAL STUDIES
CXCs - English A, French, Human & Social Biology, Information Technology, Mathematics, Principles of Accounts, Principles of Business, Social Studies
ST. JOSEPH'S CONVENT, CEDARS, CASTRIES
BSc. - Accounting (Minor in Economics)
UNIVERSITY OF THE WEST INDIES
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