Jacqueline Noel-Alfred
Sunrise
Summary
Human resources professional with solid foundation in employee relations and talent management. Known for effective communication and problem-solving skills. Key contributor to team success and adaptable to changing business needs. Expertise in recruitment, performance management, and compliance. Experienced with managing HR operations, recruitment, and employee relations. Utilizes effective communication and conflict resolution skills to foster positive work environment. Strong understanding of HR policies, legal compliance, and organizational development. Human Resources professional with experience in employee relations, recruitment, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in talent acquisition, conflict resolution, and policy implementation. Known for reliability and effective communication. Dynamic Human Resources Generalist with more than 15 years years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
21
21
years of professional experience
Work History
Human Resources GENERALIST
1GlobalSys
06.2016 - Current
- Advised management on current and future staffing projections
- Worked with managers and assistant managers to develop strategies to ensure staffing levels were maintained
- Efforts consistently elevated staffing levels to above 90%
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
Human Resource Executive
Coco Resorts Hotel
08.2007 - 05.2016
- Adviser to management, communicating Human Resources and company policies
- Conducted fact finding interview and investigations related to employees’ relations issues, including discrimination discipline and conflict resolution
- Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
- Managed benefits administration, ensuring accurate and timely delivery of services to employees.
- Created and delivered HR training sessions to staff, managers and executives.
Human Resource Executive
Texaco
04.2004 - 07.2007
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy
- Oversaw and managed performance appraisals, workforce planning, compensation strategies, negotiations and administration
- Developed the strategic direction of Human Resource department in support of the achievement of the Company’s short term and long-term objectives
- Managed approximately 105 team members, while leading a human resource team of 5 members.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Partnered with department heads to address staffing needs, optimizing talent acquisition efforts.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Education
Master of Science - International Business With Law
University of Salford
Manchester08.2024
Bachelor of Arts - Business Management with Human Resource Management
Edinburgh Napier University
Edinburgh England01.2020
Associate of Arts - Business Management
University of Phoenix
Arizona01.2011
Associate of Arts - Human Resource Management
Cambridge International College
England05.2006
Associate of Arts - Communication in Business Management
Cambridge International College
England01.2006
Skills
- Employee Engagement
- Employee Relations
- Personnel Management
- Human Resources Information Systems (HRIS)
- Performance Management
- Team Building
- Recruitment Selection
- Staff Performance Issues
- Influencing Skills
- People Development
Timeline
Human Resources GENERALIST
1GlobalSys
06.2016 - Current
Human Resource Executive
Coco Resorts Hotel
08.2007 - 05.2016
Human Resource Executive
Texaco
04.2004 - 07.2007
Master of Science - International Business With Law
University of Salford
Bachelor of Arts - Business Management with Human Resource Management
Edinburgh Napier University
Associate of Arts - Business Management
University of Phoenix
Associate of Arts - Human Resource Management
Cambridge International College
Associate of Arts - Communication in Business Management
Cambridge International College
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