Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Certification
Timeline
Generic

Jahnic Bernard

Castries,St. Lucia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Pastry Cook

Sugar Beach Viceroy Resort
12.2017 - 02.2019
  • Ensured dessert preparations for all resort events were on point through effective organization of pastry station and mise en place
  • Measured ingredients required for specific food items being prepared.
  • Followed strict food safety guidelines when preparing ingredients for pastries.
  • Decorated cakes with icing according to customer specifications.
  • Verified that finished products met established standards regarding taste, presentation and texture.
  • Ensured that all food products were stored properly in accordance with health regulations.
  • Weighed out portions of ingredients to prepare batters or doughs for various baked goods.
  • Stocked shelves with freshly prepared products prior to opening hours each day.
  • Operated ovens, mixers, grinders and other kitchen equipment as needed.
  • Baked a variety of desserts such as cookies, tarts, muffins and scones from scratch.

Waitress/Bartender

DeJa Vu Restaurant and Cocktail Bar
11.2016 - 07.2017
  • Gained experience in various roles including customer service provider, cashier, bartender/waitress, and inventory keeper
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Organized take-out orders efficiently according to customer requests.
  • Performed basic math calculations when computing bills for customers' meals.
  • Prepared checks accurately and processed payments promptly.
  • Provided accurate change for cash transactions using a cash register system.
  • Replenished beverages when necessary.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Developed positive relationships with regular customers through friendly conversation.
  • Answered questions about menu items, ingredients, and pricing.
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.

Cashier/Server

Jahman’s Creole Delight Bakery
07.2010 - 07.2016
  • Consistently excelled as a sales representative and cashier
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.

Administrative Assistant

Islander Cars Rental
  • Performed various administrative tasks including data entry, file organization and updates, publication printing, and excel template creation. Handled email correspondence by responding promptly and setting up automatic responses for clients. Additionally, created blog content to engage with the audience and provided exceptional customer service by greeting clients and scheduling appointments.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Managed database systems containing customer contact information.
  • Processed invoices for payment using accounting software applications.
  • Answered questions from customers regarding products and services offered by the company.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.

Clinical Health Aide Student

Castries Wellness Center
  • Measure blood pressure, axillary temperature, counting respiration, assessing blood sugar, measuring weight, measuring height, measuring infant weight and height, wound care- Clean, Non sterile, spiral bandaging of a large wound, Sp02, urinalysis

Clinical Health Aide Student

Mental Wellness Center
  • Measure blood pressure, axillary temperature, counting respiration, assessing blood sugar, administration of insulin, collect urine sample, urinalysis

Clinical Health Aide Student

Marian Home
  • Grooming residents, assisting with meals, assess for bed sores, sanitize beds, assisting with bed baths

Clinical Health Aide Student

Owen King European Union Hospital (O.K.E.U.H)
  • Asses blood sugar, measuring blood pressure, axillary temperature, counting respirations, counting apical pulse, care & maintenance of equipment, care & storage of supplies, narrative notes, logrolling, measuring urinary output, applying condom catheter, emptying urine bag, cleaning patient who defecated themselves, non sterile wound care, measuring intake, assisting patients with meals, making an occupied bed, dressing patient for surgery

Restaurant Manager/Cook/Waitress/Cashier

Oakville Fish & Chips
  • Performed data entry and ensured organization of files with proper dating.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Implemented effective marketing campaigns to increase revenue and improve brand awareness.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Created new menu items based on customer feedback and industry trends.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Assisted with kitchen preparation during peak times as needed.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.

Pastry Cook Assistant

Starfish Resort
  • Prepared desserts, created themed pastry menus for special events, and managed inventory.
  • Ensured that all food safety regulations were adhered to while handling food items.
  • Measured ingredients accurately to ensure consistent quality of products.
  • Garnished plates with edible flowers prior to serving them at events or functions.
  • Performed inventory control tasks such as tracking stock levels and ordering supplies when needed.
  • Organized all baked goods on display counters in an aesthetically pleasing manner.
  • Decorated cakes, cupcakes and other pastries with chocolate, fondant and other toppings.
  • Communicated effectively with team members to coordinate activities in the kitchen.
  • Assembled truffles and filled chocolates by hand using molds or templates.
  • Followed recipes precisely to create classic French pastries such as éclairs and macarons.
  • Maintained a clean work environment by wiping down surfaces, sweeping floors and taking out trash.
  • Stocked shelves with necessary ingredients for baking production.
  • Cut fruits into small pieces for use in pies, tarts and other desserts.
  • Transported prepared items from the kitchen to designated areas using carts or trays.
  • Prepared doughs, batters and icings for pastries.
  • Developed special menu items to improve business offerings.

Cook/Butcher

Bel Jou Hotel
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Managed portion control using correct utensils during preparation and plating.
  • Grilled and deep fried various foods from meats to potatoes.
  • Replenished food items from inventory and rotated ingredients.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Made meals in accordance with company standards and requirements.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Received and stored food and supplies.
  • Performed minor maintenance tasks on butcher shop equipment as needed.
  • Displayed a professional attitude when interacting with customers or colleagues.
  • Organized and maintained inventory of fresh, frozen, and cured meats.
  • Monitored stock levels of food items and ordered more when necessary.
  • Organized storage areas for efficient usage of space.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Ordered supplies as needed for the kitchen.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Resolved customer complaints regarding food quality or services provided.
  • Adhered to food safety standards when storing and preparing foods.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Operated slicers, grinders and other butcher shop equipment safely.

Education

High School Certificate -

Soufriere Comprehensive Secondary School
07.2010

Level 1 Information and Communication Technology (I.C.T)(Certificate) -

SKYE

Health Aides Studies -

Sir Arthur Lewis Community College

Skills

Clinical

  • Measure blood pressure
  • Axillary temperature
  • Counting respiration
  • Assessing blood sugar
  • Measuring weight
  • Measuring height
  • Measuring infant weight and height
  • Wound care- Clean
  • Spiral bandaging of a large wound
  • Sp02
  • Urinalysis
  • Administration of insulin
  • Collect urine sample
  • Assess for bed sores
  • Sanitize beds
  • Asses blood sugar
  • Measuring blood pressure
  • Counting respirations
  • Counting apical pulse
  • Care & maintenance of equipment
  • Care & storage of supplies
  • Logrolling
  • Measuring urinary output
  • Applying condom catheter
  • Emptying urine bag
  • Non sterile wound care

Administrative

  • Word Processing
  • Document processing
  • Meticulous attention to detail
  • Filing and data archiving
  • Document Preparation
  • File Management
  • Collecting information
  • Maintains confidentiality
  • Microsoft Excel certified
  • Invoice Processing
  • Data Entry
  • Understands grammar
  • Strong Problem Solver
  • Inventory
  • Delegate tasks
  • Keep track of orders
  • Microsoft Office Skills
  • Typing- 53 words per minute

Cooking, Pastry & Butcher

  • Fillet fish
  • Manage fryers
  • Manage buffet desserts
  • Maintain and organize pastry
  • Meat Cutting
  • Meat Preparation
  • Sanitation Procedures
  • Dinner prep
  • Fast food restaurant preparation and service
  • Buffet setup and breakdown
  • Cooking
  • Glazing and Icing application
  • Event Catering
  • Recipe Development
  • Food safety and sanitation
  • Recipe-based cooking
  • Baking techniques
  • Bakery Operations
  • Sanitation Practices
  • Food Safety
  • Ingredient Selection
  • Precision measuring
  • Pastries expertise
  • Food Plating
  • Recipe creation
  • Dessert Preparation

Social Media

  • Adapt at working with Meta Business Suite
  • Reaching target audience through Instagram and Facebook
  • Content creating
  • Creativity and Innovation
  • Catering expertise
  • Strong team member
  • Food safety knowledge
  • Safe Food Handling
  • Video Editing
  • Social Media Strategy
  • Campaign Management
  • Customer Engagement
  • Community Management
  • Competitor Analysis
  • Audience Targeting
  • User Experience
  • Visual design
  • Social Media and Promotions
  • Market Research and Analysis
  • Creative Thinking

Web Development Skills

  • Basic HTML coding
  • Basic CSS coding

Management

  • Production Management
  • Organization
  • Workflow Management
  • Inventory Rotation
  • Restaurant Management
  • Menu preparation
  • Menu Planning
  • Supply Ordering
  • Training staff
  • Management
  • Menu Pricing

References

  • Shirliann Lamontange, Nurse, Colombette Soufriere, Soufriere, St. Lucia, 717-7702
  • Ellery Gaston, Nurse, New Development Soufriere, Soufriere, St. Lucia, 721-2905

Hobbies and Interests

  • Writing
  • Cooking/Baking
  • Reading
  • Learning random things

Certification

  • Health Aide Studies
  • ICT(Information and Communication Technology) Level One

Timeline

Assistant Pastry Cook

Sugar Beach Viceroy Resort
12.2017 - 02.2019

Waitress/Bartender

DeJa Vu Restaurant and Cocktail Bar
11.2016 - 07.2017

Cashier/Server

Jahman’s Creole Delight Bakery
07.2010 - 07.2016

Administrative Assistant

Islander Cars Rental

Clinical Health Aide Student

Castries Wellness Center

Clinical Health Aide Student

Mental Wellness Center

Clinical Health Aide Student

Marian Home

Clinical Health Aide Student

Owen King European Union Hospital (O.K.E.U.H)

Restaurant Manager/Cook/Waitress/Cashier

Oakville Fish & Chips

Pastry Cook Assistant

Starfish Resort

Cook/Butcher

Bel Jou Hotel

High School Certificate -

Soufriere Comprehensive Secondary School

Level 1 Information and Communication Technology (I.C.T)(Certificate) -

SKYE

Health Aides Studies -

Sir Arthur Lewis Community College

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