Jamima Mathurin
Rodney Bay
Summary
Sales professional with proven track record in driving revenue growth and building client relationships. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Skilled in strategic planning, negotiation, and customer relationship management. Known for reliability and delivering consistent performance in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Sales Executive
Caribbean Governance Training Institute
08.2020 - Current
- Developed and implemented strategic sales plans to exceed quarterly targets.
- Cultivated strong relationships with key clients, enhancing customer loyalty and retention.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Led training sessions for junior sales staff, improving team performance and product knowledge.
CALL CENTER CUSTOMER SERVICE REP
velox performance
01.2018 - 01.2020
- Resolved customer complaints and addressed emergency requests and needs.
- Documented and detailed calls and complaints using call center's CRM database.
- Supervisor on calls/Escalation Rep
- Sales Representative
REAL FOODS INC
KFC
01.2017 - 01.2018
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Communicated clearly and positively with coworkers and management.
- Built loyal clientele through friendly interactions and consistent appreciation
Education
High School Diploma -
Gros Islet Secondary School
Gros Islet 01.2016
Corporate Governance Training
Caribbean Governance Training Institute
Rodney BaySkills
- Communication, Organization
- Microsoft Office, CRM
- Dependability, Multitasking
- Initiative and problem-solving abilities
- Territory management
Certification
Sales Manager/Sales Champion Certification
Timeline
Senior Sales Executive
Caribbean Governance Training Institute
08.2020 - Current
CALL CENTER CUSTOMER SERVICE REP
velox performance
01.2018 - 01.2020
REAL FOODS INC
KFC
01.2017 - 01.2018
High School Diploma -
Gros Islet Secondary School
Corporate Governance Training
Caribbean Governance Training Institute
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