Janel Poleon
Castries,GROS ISLET
Summary
Dedicated customer service specialist with eighteen years of experience, recognized for exceptional communication and time management skills. Proven ability to thrive in fast-paced environments while delivering outstanding support and fostering positive client relationships. Eager to embrace new challenges and enhance skills, contributing to the growth and success of an ambitious organization. Committed to driving results through a customer-centric approach and a passion for continuous improvement.
Overview
14
14
years of professional experience
Work History
SALES ASSOCIATE/DISPENSING OPTICIAN
VISION EXPRESS
12.2022 - Current
- EXCELLENT CUSTOMER SERVICE
- GLASSES DISPENSING
- INSURANCE SORTING
- SOLVING AND RESOLVING PROBLEMS
- ACTIVE LISTENER
- INVENTORY & MANAGEMENT
- EYE HEALTH ADVICE
- PATIENT CONSULTATION
- PRESCRIPTION INTERPRETATION
- MEASUREMENTS & FITTING
SALES ASSOCIATE
GO ANSWER
08.2022 - 11.2022
- CUSTOMER SERVICE
- PROMOTING PRODUCTS ONLINE
- CLOSING SALES ONLINE
- MAINTAIN A POSITIVE AND CARING ATTITUDE ON CALLS
- TEAM PLAYER
SALES ASSOCIATE
TROPIX TRADING
10.2012 - 03.2022
- Detailed use and operation of merchandise to customer
- Processed and received cash, credit, cheques and room charge payments
- Maintained a clean positive environment
- Provided excellent customer services
- Maintained daily operations at 5-star exclusive boutique resorts
- Replenished stock
- Made top sales yearly
TEAM PLAYER
REAL FOOD INC(KFC)
08.2011 - 03.2012
- Maintained a clean, healthy and safe working area
- Packed and served customers
- Prepared and supported of all departments
- Created meals at timely manner
- Calculated number of foods to be sold before expired
- Resolved customer service issues in a timely manner
- Worked in every department and cover anyone’s work section
Education
Secondary - Mathematics, English, Literature, Social studies, Food and nutrition, Chemistry, French
Micoud
07.2003
Skills
- Customer-focused approach
- Sales expertise
- Process return merchandise
- Inventory replenishment
- Proactive and results-driven
- Strong verbal and written communication
- Collaborative team member
- Confident professional demeanor
- Analytical problem solver
- Proficient in computer applications
- Point of sale systems
ACTIVITIES
On my days off I do volunteer work with the Salvation Army, Feeding the elderly people at Corner Stone Home and the homeless in the streets of Castries. Enjoy reading adventurous, mystery, suspense and law. Quality family time
Timeline
SALES ASSOCIATE/DISPENSING OPTICIAN
VISION EXPRESS
12.2022 - Current
SALES ASSOCIATE
GO ANSWER
08.2022 - 11.2022
SALES ASSOCIATE
TROPIX TRADING
10.2012 - 03.2022
TEAM PLAYER
REAL FOOD INC(KFC)
08.2011 - 03.2012
Secondary - Mathematics, English, Literature, Social studies, Food and nutrition, Chemistry, French
Micoud