Hi, I’m
Janel Velinor
Castries,St. Lucia
Summary
Detail-orientated, adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to growth and improvements. Responsible and passionate about delivering outstanding quality and service in any line of occupation I delve into. Energetic self-starter and team builder, who navigates high-stress situations and achieves goals on time and under budget. An independent individual, well-versed in directing group discussions and demonstrating new content. A superb service leader with business knowledge and management experience to positively impact team operations. Well versed in managerial positions, with best practices and business operations and always looking for opportunities for improvement.
Overview
9
years of professional experience
1
year of post-secondary education
1
Certification
Work history
YAIT InstituteCastries , St. Lucia
Managing director/ Lecturer
01.2023 - Current
Job overview
- Meet individually with employees to offer feedback and insight on job tasks based on careful review.
- Conducted financial analysis to manage risks and benefits.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Proofread business agreements to identify loopholes and safeguard organization.
- Formed and sustained strategic relationships with clients.
- Conducted financial analysis, researched business agreements and negotiated critical contracts.
- Implemented training and development programs for new employees to successfully exceed retention targets.
- Led and contributed to market and business development activities, identifying and pursuing new potential client services opportunities.
- Managed and examined performance of executives to provide guidance for areas requiring improvement.
- Negotiated with contractors and vendors to provide cost friendly contracts.
- Designed, planned and taught lectures based on curriculum requirements and exams.
- Used diverse teaching methods, including lectures, presentations and class activities to deliver curriculum.
- Selected innovative teaching methods to deliver course content.
- Planned and developed homework assignments based on lessons taught and student development required.
- Built internal contacts and participated in external networks to exchange information and form relationships for future collaborations.
- Sought ways to improve performance by reflecting on teaching design, obtaining feedback and incorporating findings into content delivery.
- Responded to student enquiries and concerns to undertake action and suggest alternative avenues of support.
Liberty NursingMarisule, Castries
Nursing Assistant and Caregiver
01.2022 - 12.2022
Job overview
- Dressed and cleaned wounds preventing risk of infection.
- Assisted clients with daily exercises, planning and conducting according to client needs and rehabilitation required.
- Maintained client wellbeing by providing ongoing, helpful and friendly support, going the extra mile to provide service with a smile.
- Delivered high-quality care interventions to elderly patients.
- Conducted light housekeeping around client home, cleaning and organising according to patient needs.
- Operated various care aids, including bed hoists and transfer slings.
- Provided ongoing emotional support and encouragement to clients, helping them to perform necessary tasks.
- Prioritized tasks and organized daily care plans effectively to meet the needs of patients.
- Managed medications administrations for my elderly patients.
- Worked with elderly patients in hospice care, coordinating end of life planning.
- Assisted the elderly with basic hygiene tasks, including washing, bathing, grooming and cleaning.
- Coordinated personal care, food preparation and appointment transports.
- Completed arthritis care and stroke awareness training for the elderly.
- Acted efficiently, effectively and responsibly in emergency situations, taking appropriate actions to resolve matters.
- Assisted with installation of in-home care aides.
- Designed meal plans, created shopping lists, conducted shopping trips and developed meals on behalf of clients.
- Established in-home care procedures to prevent client falls.
- Administered prescribed medications to clients, providing based on doctor notes and dosage specifications.
- Created care plans with clients and their families, designing based on needs, requirements, disabilities and doctor requests.
- Monitor patients Vitals and take record of it.
- Provide therapy.
Bay Gardens Beach Resort and SpaRodney Bay, Castries
Sous chef
05.2022 - 10.2022
Job overview
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Crafted and planned menus for different events and mealtimes, applying professional expertise in designing delicious meals.
- Ensure highest levels of guest satisfaction, quality, operating, and food cost on a daily business.
- Plan, prepare, and cook items to ensure the highest quality service
- Maintain food standards for food storage, rotation, quality, and appearance.
- Carry out any other duties assigned by management.
- Displayed positive and friendly attitude towards customers and fellow team members.
Skyy Restaurant and BarMary Ann street, Castries
Restaurant and Bar Owner
10.2019 - 09.2021
Job overview
- Maintained clean, safe working environments to eliminate accident risks.
- Managed bookings to optimize team availability.
- Organized files to support efficiency and traceability.
- Developed team communications and information for meetings.
- Collaborated with team members to achieve target results.
- Built and maintained courteous and effective working relationships.
- Actively listened to customers to fully understand requests and address concerns.
- Managed payroll accuracy using specific checklists and quality review processes.
- Optimized team training and staff development.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Planned and executed new strategies to increase sales.
- Ensure highest levels of guest satisfaction, quality, operating, and food cost on a daily basis.
- Lead mentor and manage kitchen staff.
- Recruiting, training and developing staff.
- Manage food costing and inventory.
Sharon's and Keith's Restaurant and BarCastries
Manager
07.2015 - 12.2018
Job overview
- Train and develop new staff
- Ensure effective communication between staff by maintaining a secure and friendly work environment
- Plan, prepare, and cook food items to ensure the highest quality service
- Keep the kitchen organized and running efficiently
- Guide and train subordinates on a daily basis to ensure high motivation and an economical working environment
- Produce my work in accordance with deadlines and assist others to do so.
- Incorporated customer recommendations and feedback to modify and update menu.
- Handle all customer complains in a professional manner.
- Prepared rotas to optimise coverage while balancing payroll costs.
- Directed quality, presentation and proper quantities of plated food from line activities.
- Monitored kitchen area and staff to ensure overall safety and use of proper food handling techniques.
- Negotiated with suppliers to secure high-quality and excellent value produce.
- Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
- Supervised staff of [6], providing direction in preparing specialty items, including desserts and mains.
Education
Harvard University Business SchoolUnited Kingdom
Diploma of Higher Education from Financial Accounting & Economics for Managers
AlisonIreland/Online
Certificate of Higher Education from Financial Accounting, Nursing Studies, Business Administration, Human Resources Management
Barbados Vocational Training Barbados
Certificate of Higher Education from Office Procedures
03.2014 - 03.2015
Springboard CaribbeanSt. Lucia
Certificate of Higher Education from Office procedures/ Front desk
/2014 - /2015 (1 education.year_Label)
UniAnthena Oxford United Kingdom/Online
Certificate of Higher Education from Microsoft Excel Formulas and Functions
Entrepot Secondary SchoolSt. Lucia
/2005 - /2010 (5 education.years_Label)
Skills
- Problem-solving
- Management
- Marketing
- Troubleshooting
- Communication skills
- Inventory management
- Google Workspace
- Public Relations
- Resourcefulness
- Effective Mentoring
- Critical thinker
- Organizational development knowledge
- Positive atmosphere promotion
- Training and Development
- Differentiated learning techniques
- Explicit Instruction
- Business strategy
- Project Management
- Data collection and analysis
- Financial management
- Business administration
- Project budgeting
- Operations management
- Excellent knowledge retention
- Consensus building
- Conflict Resolution
- Active Listening
- Effective Communication
- Strategic Planning
Certification
- Diploma in Business Administration
- Diploma in Human Resources
- Diploma in Financial Accounting
- Diploma in Child Psychology
- Certificate in Elderly Care and Caring for the Disabled
- Certificate in Nursing Studies
- Certificate in Effective Customer Service
- Certificate in Office Procedures/Front Desk
- Certificate in Agile for any Project
- Certificate in MS Excel - Formulas and Functions
- Certificate in Social Media for Business
- Certificate in Basic Accounting
Timeline
Managing director/ Lecturer
YAIT Institute
01.2023 - Current
Sous chef
Bay Gardens Beach Resort and Spa
05.2022 - 10.2022
Nursing Assistant and Caregiver
Liberty Nursing
01.2022 - 12.2022
Restaurant and Bar Owner
Skyy Restaurant and Bar
10.2019 - 09.2021
Manager
Sharon's and Keith's Restaurant and Bar
07.2015 - 12.2018
Barbados Vocational Training
Certificate of Higher Education from Office Procedures
03.2014 - 03.2015
Harvard University Business School
Diploma of Higher Education from Financial Accounting & Economics for Managers
Alison
Certificate of Higher Education from Financial Accounting, Nursing Studies, Business Administration, Human Resources Management
Springboard Caribbean
Certificate of Higher Education from Office procedures/ Front desk
/2014 - /2015 (1 education.year_Label)
UniAnthena
Certificate of Higher Education from Microsoft Excel Formulas and Functions
Entrepot Secondary School
/2005 - /2010 (5 education.years_Label)
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