Kacy Aimable
La Pointe ,Dennery
Summary
Dynamic professional with a proven track record at Km2 Solutions, excelling in customer verification and data accuracy. Known for delivering courteous customer service and effective problem-solving skills, I leverage computer literacy to enhance operational efficiency and ensure compliance. Committed to achieving results and fostering team collaboration in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Verifications Agent
Km2 Solutions
Union , Morne Serpent
01.2022 - 12.2024
- Conducted thorough verification of customer information for compliance and accuracy.
- Assisted team members in resolving discrepancies through effective communication.
- Documented verification processes and maintained accurate records for audits.
- Provided training support to new team members on verification procedures and policies.
- Ensured timely completion of all verification tasks to meet department deadlines.
Reservation Agent (Hilton Hotels)
Itel International
09.2023 - 09.2023
- Reservations
Marketing Manager
Surage Net
San Souci, Castries
11.2021 - 05.2022
- Manage social media account
- Prepare press releases for various news sources
- Web design and management
- Developed marketing strategies targeting key demographics for effective brand positioning.
- Collaborated with cross-functional teams to create cohesive marketing campaigns and initiatives.
- Managed social media accounts, enhancing online presence and audience engagement.
- Organized promotional events to increase brand awareness and customer interaction.
Delivery Clerk/ Packaging Assistant
EasyClickBooks
08.2019 - 09.2019
- Processed incoming deliveries and organized inventory for efficient storage.
- Assisted in loading and unloading shipments to maintain workflow.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Delivered items to customers and presented invoices for payments.
Cashier / Customer Service Representative
Rayneau's Construction and Industrial Products Ltd
05.2017 - 11.2018
- Processed customer transactions using point-of-sale systems efficiently.
- Managed cash drawer, ensuring accurate daily balances and secure handling.
- Assisted customers with product inquiries and provided service information.
- Maintained cleanliness and organization of the checkout area consistently.
- Updated inventory records by entering product information into the system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Certificate - Information and Communication Technology, Soft skills in the Business environment
CARCIP/International American University
Vieux Fort , St Lucia08.2016
Micoud Secondary School - English, Mathematics, Integrated Science, Social Studies, Principles of Business
Micoud Secondary School
Micoud 07.2015
Skills
- High motivation
- Courteous customer service
- Flexibility
- Computer literacy
- Professional communication proficiency
- Self-motivation
- Invoicing and payments
- Point of sale
- Office software applications
- Customer verification
- Data accuracy analysis
- Inventory organization
- Problem solving
Certification
- Information and communication technology
- soft skill in the Environment
References
- Peter Jean Paul, IAU Administrator, 758 454 3424
- Millina Cox, duty manager, Rayneau’s Construction, 758-519-2585
- Irenius Jean, duty manager, Rayneau's Construction, 758-716-7821
Timeline
Reservation Agent (Hilton Hotels)
Itel International
09.2023 - 09.2023
Verifications Agent
Km2 Solutions
01.2022 - 12.2024
Marketing Manager
Surage Net
11.2021 - 05.2022
Delivery Clerk/ Packaging Assistant
EasyClickBooks
08.2019 - 09.2019
Cashier / Customer Service Representative
Rayneau's Construction and Industrial Products Ltd
05.2017 - 11.2018
Certificate - Information and Communication Technology, Soft skills in the Business environment
CARCIP/International American University
Micoud Secondary School - English, Mathematics, Integrated Science, Social Studies, Principles of Business
Micoud Secondary School
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