Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keon Allen

Castries,Bocage

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Seafood Depot. Skilled in financial data management and customer service, achieving reduced spoilage rates and improved store efficiency. Excels in teamwork and problem-solving, ensuring operational excellence and positive client interactions. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

6
6
years of professional experience

Work History

Grocery Clerk

Seafood Depot
09.2021 - 12.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

Volunteer

Ministry Of Youth And Sports
09.2018 - 09.2021
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Front Desk Receptionist/Bell Attendant

Marigot Bay Resort And Spa
06.2021 - 08.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.

Police Warden

Royal St Lucia Police Force
11.2020 - 04.2021
  • Ensured compliance with federal, state, and local regulations governing correctional institutions by maintaining accurate records and documentation.
  • Enhanced facility safety by conducting regular security audits and addressing potential risks.
  • Enforcing the laws of wearing mask and sanitizing during Covid-19.

Accounts Clerk

Ministry of Finance
06.2018 - 07.2018
  • Set up and updated Excel spreadsheets to track financial data.
  • Input financial data and produced reports using [Software].
  • Reported financial data and updated financial records in ledgers and journals.
  • Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

Education

Caribbean Examinations Council -

St. Mary's College
Vigie
06.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Excellent Communication
  • Punctual and Reliable
  • Time Management
  • Listening Skills
  • Cash Handling
  • Problem-solving skills
  • Fast-learner

Timeline

Grocery Clerk

Seafood Depot
09.2021 - 12.2023

Front Desk Receptionist/Bell Attendant

Marigot Bay Resort And Spa
06.2021 - 08.2021

Police Warden

Royal St Lucia Police Force
11.2020 - 04.2021

Volunteer

Ministry Of Youth And Sports
09.2018 - 09.2021

Accounts Clerk

Ministry of Finance
06.2018 - 07.2018

Caribbean Examinations Council -

St. Mary's College
Keon Allen