Ketisha Mitchell
St George's
Summary
Dynamic professional with extensive experience at the Government of Grenada, excelling in documentation and recordkeeping. Proven ability to maintain security and safety while delivering exceptional service. Recognized for a calm demeanor and strategic planning skills, ensuring efficient operations and a welcoming environment for all visitors.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
12
12
years of professional experience
Work History
Receptionist Criminal Records
Government Of Grenada
10.2024 - 07.2025
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled cash transactions and maintained sales and payments records accurately.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Personal Security Specialist
Government Of Grenada
03.2023 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked with local, state and government agencies regarding company security matters.
- Investigated suspicious activities and persons to maintain security of premises.
Firefighter
Government Of Grenada
12.2013 - 03.2023
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Assisted in prevention of fires through public education programs.
Education
Associate of Arts - Supervisory Mangagement
University Of The West Indies
Online11-2022
High School Diploma -
Anglican High School
Grenada12-2007
Skills
- Documentation and reporting
- File management
- Recordkeeping and bookkeeping
- Spreadsheet tracking
- Travel coordination
- Bookkeeping
- Strategic planning
- Information protection
- Calm demeanor
- Time management
- Service-oriented mindset
- Document control
Timeline
Receptionist Criminal Records
Government Of Grenada
10.2024 - 07.2025
Personal Security Specialist
Government Of Grenada
03.2023 - 10.2024
Firefighter
Government Of Grenada
12.2013 - 03.2023
Associate of Arts - Supervisory Mangagement
University Of The West Indies
High School Diploma -
Anglican High School