Kianie Abraham
Castries
Summary
Dynamic customer service representative with proven expertise at Km2 Solutions, excelling in active listening and critical thinking. Adept at efficiently managing customer inquiries and enhancing satisfaction through effective communication. Skilled in data entry, consistently delivering accurate information and fostering positive client relationships. Committed to driving results and improving service quality.
Overview
8
8
years of professional experience
Work History
Customer Service Rep
Km2 Solutions
11.2021 - Current
Answer calling
Return customer calls
Give legal advice
Transfer to home service
Take down customer info
Send text messages
Customer Service Rep.
Velox Performance Inc
11.2017 - 2021
Answer incoming calls
Make call backs
Call customers to inform about products
Send emails
Education
High School Diploma - Business
Sir Ira Simmons Secondary School
Choc Estate ,castries06.2016
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Rep
Km2 Solutions
11.2021 - Current
Customer Service Rep.
Velox Performance Inc
11.2017 - 2021
High School Diploma - Business
Sir Ira Simmons Secondary School