Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis Hernandez

SeaTac,WA

Summary

Dynamic culinary professional with extensive experience at SSP America, recognized for enhancing customer satisfaction through exceptional food presentation and innovative menu development. Proficient in food safety and sanitation practices, while fostering teamwork and collaboration. Adept at managing high-volume production and reducing food waste, ensuring quality and efficiency in fast-paced environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Cook

SSP America
02.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Developed system for inventory management, reducing waste and cutting costs.
  • Introduced waste reduction program, contributing to environmental sustainability efforts.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.
  • Monitored food quality and presentation to maintain high standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Adjusted recipes based on ingredient availability or customer request.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Planned menus for different events, seasons and customer requests.
  • Suggested actionable improvements to streamline training procedures.

Cook

Qdoba Mexican Eats
05.2013 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Developed system for inventory management, reducing waste and cutting costs.
  • Introduced waste reduction program, contributing to environmental sustainability efforts.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.
  • Monitored food quality and presentation to maintain high standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Adjusted recipes based on ingredient availability or customer request.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Planned menus for different events, seasons and customer requests.
  • Suggested actionable improvements to streamline training procedures.

Driver

Uber
11.2016 - 11.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Reduced delivery times with careful planning and route optimization.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Driver

Lyft
05.2016 - 11.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Reduced delivery times with careful planning and route optimization.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Freight Handler

Unified Grocers Insurance Services
05.2013 - 11.2016
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Packed items to meet shipping requirements.
  • Sorted and organized packages to make deliveries to correct address.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
  • Verified and noted count and condition of cargo received.
  • Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
  • Operated various types of heavy machinery for efficient movement of goods within the warehouse, reducing manual labor demands.
  • Blocked and braced freight to prevent shifting and product damage during transport.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Maximized cargo integrity by securely packaging items according to specific guidelines for each type of product handled.
  • Assisted in inventory management, accurately updating the database with incoming and outgoing stock information.
  • Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.
  • Demonstrated versatility in managing multiple responsibilities including order picking, packing, labeling, documentation preparation, and equipment maintenance.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries.
  • Contributed to team cohesion and morale by fostering a positive work environment and consistently offering support to colleagues when needed.
  • Operated computer systems to track shipments to improve efficiency and accuracy.
  • Loaded and unloaded freight from trailers, leading to timely dispatch and receipt of goods.
  • Conducted detailed inspections of freight for damage or discrepancies, maintaining high-quality standards.
  • Enhanced warehouse efficiency by organizing inventory and optimizing storage methods.
  • Participated in continuous improvement initiatives, suggesting innovative solutions to enhance operational efficiency.
  • Enhanced team productivity with thorough training on latest freight handling techniques and safety standards.
  • Improved customer satisfaction with timely and accurate shipment processing.
  • Improved safety protocols by conducting regular checks and maintenance of handling equipment.
  • Reduced transit times by effectively planning and executing loading schedules.
  • Ensured compliance with health and safety regulations, contributing to safer workplace environment.
  • Implemented new packing strategies, reducing material costs and environmental impact.
  • Facilitated collaborative work environment by assisting coworkers with complex or oversized shipments.
  • Streamlined communication between warehouse departments, ensuring all parties were informed of freight statuses.
  • Optimized space utilization in storage areas, allowing for accommodation of additional freight.
  • Increased throughput by efficiently sorting and allocating goods to their designated areas.
  • Supported inventory audits, contributing to accuracy and reliability of stock information.
  • Provided exceptional customer service by addressing inquiries and resolving issues related to freight handling.
  • Coordinated with team members to ensure smooth operation of freight handling process, mitigating delays.
  • Assisted in development of more efficient freight tracking system, enhancing visibility and control over shipments.
  • Streamlined package handling process, resulting in reduced damage rates and increased customer satisfaction.
  • Maintained accurate inventory records, enabling better tracking and management of stock levels.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated equipment while observing standard safety procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Assembled pallets and crates for secure transportation of materials.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.
  • Strapped items down over protective padding to secure throughout transportation.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Bartender

Papa Chango Bar
05.2004 - 02.2008
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

Education

Dr. Jesús Núñez Chinchilla
Copan, Honduras

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Strong attention to safe food handling procedures
  • Food Preparation
  • Frying
  • Cooking techniques
  • Knife Skills
  • Sanitation
  • Supply Restocking
  • Surface cleaning
  • Hospitality and service industry background
  • Food presentation
  • Kitchen equipment operation and maintenance
  • Sanitation Practices
  • Grilling
  • Contamination prevention
  • Food Waste Reduction
  • Performance Improvement
  • Food plating and presentation
  • Portion Control
  • Food Plating
  • Food Handler Certification
  • Hospitality service expertise
  • Order Verification
  • Grilling expertise
  • Beautiful presentation of food
  • Sauce making
  • Ingredients measuring
  • Plating and presentation
  • Allergen awareness
  • Culinary creativity
  • New Hire Training
  • Nutrition Awareness
  • Effective planner
  • Food spoilage prevention
  • Event Catering
  • Recipes and menu planning
  • Ingredient Selection
  • Order delivery practices
  • Food presentation talent
  • Special Diets Knowledge
  • Menu Planning
  • Food pairing
  • Fine Dining
  • Recipe Development
  • Operations Management
  • Food trends awareness
  • Extensive catering background
  • Garnishing Techniques
  • Ingredient inspection
  • Pastry Making
  • OSHA
  • International Cuisine Knowledge
  • Food Costing
  • Cake decorating expertise
  • Regional cuisine knowledge
  • Food photography
  • Type cuisine expert
  • Wine pairing
  • Food Storage
  • Food safety oversight
  • Dish preparation
  • Recipe-based cooking
  • Positive and professional
  • ServSafe certified
  • Kitchen sanitation management
  • Health code understanding
  • Recipe modification
  • Dietary restriction support
  • Sauteing
  • Type cooking
  • Order prioritization
  • Cutting and slicing techniques
  • High volume production capability
  • Culinary Art
  • Calm Demeanor
  • Strong butchery skills
  • Focused and disciplined
  • Sous vide technique
  • Plate presentation
  • Quality assurance and control
  • Teamwork and Collaboration
  • Cleaning and sanitization
  • Works Well Under Pressure
  • Safe Food Handling
  • Multitasking and Organization
  • Efficient multitasking
  • Kitchen Organization
  • Team Leadership
  • Kitchen Sanitation
  • Meal Preparation
  • Quality Control
  • Flexible Schedule
  • Inventory Control
  • Frying and sautéing
  • Menu Memorization
  • Food Production
  • Food Processing

Certification

Forklift driver

Languages

Spanish
Native or Bilingual
Inglés
Full Professional

Timeline

Cook

SSP America
02.2024 - Current

Driver

Uber
11.2016 - 11.2019

Driver

Lyft
05.2016 - 11.2019

Cook

Qdoba Mexican Eats
05.2013 - Current

Freight Handler

Unified Grocers Insurance Services
05.2013 - 11.2016

Bartender

Papa Chango Bar
05.2004 - 02.2008

Dr. Jesús Núñez Chinchilla

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