Strategic and transformative leader with over 25 years of progressive experience in retail and personal banking, including 15 years of leadership in sales, credit portfolio management, and operations. Proven record of implementing growth strategies, strengthening risk frameworks, and leading organizational transformation. Expertise spans credit policy development, delinquency management, enterprise risk oversight, and board-level reporting. Recognized for cultivating high-performing teams, driving market share growth, and aligning business objectives with regulatory and compliance requirements.