Rachana Devaux

With approximately over a year of experience as a Customer Service representative, my current focus is on serving as a verification agent for an auto finance company. I am dedicated to ensuring that all customers receive the necessary information in a timely and respectful manner, consistently going above and beyond expectations. My motivation stems from a genuine sense of empathy towards others, and I strive to deliver top-quality customer service by maintaining a respectful, attentive, and assertive approach.

In my role, I have honed my problem-solving skills to address the diverse issues presented by multiple customers. I prioritize resolving issues immediately, aiming not only to provide solutions but also to leave customers with a calm and satisfied mindset rather than exacerbating any frustration they may have initially expressed.