Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic
Shannan Leon

Shannan Leon

Girard Cacoa

Summary

To create a mutually beneficial working relationship, which would allow me achieve the objectives of your organization as well as my personal development.

Overview

15
15
years of professional experience

Work History

Dietetic Assistant

Minimum Heights Medical Complex
02.2019 - 01.2023
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Conducted one-on-one nutritional counseling sessions with residents.
  • Monitored food safety and sanitation standards in food service areas.
  • Detected disposition of spoiled food and other unusual conditions.
  • Followed all food safety regulations while preparing meals for patients.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Provided nutrition education and counseling to patients and families.
  • Reported and documented resident changes in consumption or behaviors.
  • Participated in grant writing and research projects related to nutrition.
  • Directed and evaluated kitchen and food service staff.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Screened and monitored for change in nutrition risk status in hospitalized patients.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Developed and implemented protocols related to nutrition care.
  • Monitored and evaluated patient progress, documenting results.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Educated patients and families on nutrition management.
  • Developed and maintained accurate nutrition records and databases.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Participated in medical staff meetings and other committees related to nutrition care.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Obtained and evaluated dietary histories of individuals to plan nutritional programs.
  • Preserved inventory of nutrition-related supplies and equipment.
  • Worked with insurance companies to obtain coverage for nutrition services.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Coordinated and monitored purchases, preparation and delivery of meals for patients and families.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Certified HACCP and COSHH
  • Level 3 supervising certificate
  • Infection control certificate

Office Assistant/Field Officer

Ministry of Social Transformation
05.2008 - 02.2009
  • ICC world cup meeting.
  • Disaster preparedness meeting.
  • Preparation and filing of formal documents.
  • Representative if Faux-au-Chaux community.
  • Procurement of various to libraries located in St.
  • Lucia.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.
  • Edited documents to keep company materials free of grammar errors.
  • Delivered clerical support by handling range of routine and special requirements.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Supported staff on special assignments and ad hoc projects.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Monitored security to help maintain equipment, data and information safety.
  • Assisted with onboarding of new employees.

Community nursing Aide

Victoria Hospital
11.2015 - 01.2016
  • Measuring Vital Signs.
  • Controlling Infection.
  • Patient &Employee Safety.
  • Patient Care Giving Procedures.
  • Community Health Skills.
  • Documentation.
  • Financial Accountability.
  • CPR and First Aid License.
  • Making occupied and unoccupied beds.
  • Working with preschoolers Experience: Victoria hospital ,Marian Home , Fou-Au-Assau Café Ole Waitress/ Drink maker Taking orders from customers both local and tourist.
  • Bringing foods and drinks to the customers.
  • Taking cash and cards from the customers as payments for their orders.
  • Making cappuccinos' , expresso, Americano, chicken wraps ,smoothies ,pressed juices ,fresh juices.
  • Setting up the tables and chairs for guest.
  • Folding cutlery.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Delivered services to customer locations within specific timeframes.
  • Learned and adapted quickly to new technology and software applications.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Health Care Aide

Victoria Hospital
10.2017 - 01.2018
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.

Health Care Aide

Fond Assau Wellness Healthcentre
11.2017 - 02.2019
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Coached individuals on methods for managing chronic diseases with effective dietary plans.
  • Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.
  • Developed nutrition plans addressing individual patient diabetes and food allergies.
  • Skilled at working independently and collaboratively in a team environment.

Healthcare Worker / Founder

Hearts To Hearts Elderly Homecare Services
01.2015 - Current
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Completed necessary reports and documentation on time and to specifications.
  • Answered patient inquiries and provided information about healthcare services.
  • Obtained patient or family member authorizations for tests and procedures.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Formed senior leadership team through rigorous interviews and extensive candidate research.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Created organization's mission and vision statements for use by employees.

Education

Certificate -

Springboard Caribbean
Gros Islet

Graduate Certificate - Health Aide Studies

Sir Arthur Community College
The Morne

Currently Doing - Phlebotomy

CDIL Institute
Trinada And Tobago
04.2022

Maths English Social Studies Science , IT

George Charles Secondary School
Cul De Sac
05.2009

Skills

  • Sorting and Labeling
  • Team Bonding
  • Report Analysis
  • Schedule Management
  • Time Management
  • Medical Terminology
  • Staff Management
  • Mail Management
  • Social Media Knowledge
  • Event Planning
  • Employee Training
  • Excel Spreadsheets
  • Detailed Meeting Minutes
  • Multi-Line Phone Proficiency
  • Office Supply Management
  • Mail Sorting and Distribution
  • Performance Improvement
  • Human Resource Laws
  • Sales Presentation
  • Sales Forecasting
  • Database Management
  • Public Speaking
  • Till Counting
  • Order Management
  • Project Management
  • Sales Expertise
  • Quality Assurance Understanding
  • Territory Management
  • Interpersonal and Written Communication
  • Data Analysis
  • Lead Generation
  • Cold Calling
  • Service Promotions
  • Managing Budgets
  • Product Promotion
  • Goals and Performance
  • Community Advocacy
  • Marketing Campaign Evaluation
  • Retail Knowledge
  • Lead Development
  • Account Management Strategy
  • Sales Proposal Development
  • New Market Penetration
  • Employee Guidance
  • Sales Performance Analysis
  • ROI Improvements
  • Prospecting Skills
  • Client Representation
  • Sales Team Leadership
  • Schedule Coordination
  • Client Development
  • Account Servicing

References

References: Ms. Jacqueline Front End Supervisor Super J Tel: (758)716-2829 Ms.Serona Phillip Nurse Supervisor Wellness Centre Tel: (758)726-2815

Interests

Dancing, Singing, Reading, Listening to music and socializing

Timeline

Dietetic Assistant

Minimum Heights Medical Complex
02.2019 - 01.2023

Health Care Aide

Fond Assau Wellness Healthcentre
11.2017 - 02.2019

Health Care Aide

Victoria Hospital
10.2017 - 01.2018

Community nursing Aide

Victoria Hospital
11.2015 - 01.2016

Healthcare Worker / Founder

Hearts To Hearts Elderly Homecare Services
01.2015 - Current

Office Assistant/Field Officer

Ministry of Social Transformation
05.2008 - 02.2009

Certificate -

Springboard Caribbean

Graduate Certificate - Health Aide Studies

Sir Arthur Community College

Currently Doing - Phlebotomy

CDIL Institute

Maths English Social Studies Science , IT

George Charles Secondary School

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Shannan Leon