Dedicated hospitality professional with a proven track record of reliability and exceptional service delivery. Strong attendance record and commitment to maintaining high standards in guest satisfaction. Skilled in training staff1 on health and safety regulations to enhance operational efficiency. Effective communicator with proficiency in both verbal and written formats. Efficient, and results-driven. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff. Highly competent Assistant Bar Manager with experience in overseeing daily operations, managing bar staff and inventory. Skilled in creating innovative beverage menus, enhancing customer satisfaction and implementing effective cost control measures. Demonstrated ability to train and mentor team members for improved performance and efficiency. Proven record of improving operational workflow, promoting team engagement, and driving revenue growth.
Strategy development
Team training
Leadership development
Customer care