Sherkima Trim
Micoud
Summary
To secure the Accounting Specialist position within your establishment where my skills and experience can be put to valuable use.
Overview
13
13
years of professional experience
Work History
Finance Specialist
Carnival Cruise Lines
03.2023 - 10.2024
- Oversee the automated revenue accounting processes.
Activate and close revenue voyages in relevant systems. - Ensure sales data from the Point of Sales system balances with the Sail & Sign payment system. Identifies, researches and corrects all discrepancies on a daily basis
- Monitor and manage guest and crew payment accounts, ensuring a form of payment is available at all times.
- Process the ordering and receiving of goods on board via the designated on board inventory management system and reports variances to shipboard and shore side management.
- Conduct periodic audits of inventories in various storage locations.
- Perform end of voyage posting to close the period in the on-board inventory management system.
- Serve as administrator of all on board financial systems, provides end user support and perform tests during new deployments and special projects.
- Troubleshoot system issues, coordinates with the shipboard and shore side I/S teams to resolve these issues
- Train new Finance Specialists in all job functions and generates training performance evaluations.
- Provide various cost and revenue related financial reports to operating departments and shore side management.
- Performs the analysis of item activity and pricing fluctuations and submit findings to shipboard management and Corporate Procurement.
- Provide financial support to various on board departments by responding to queries and providing reports and analysis upon request.
- Analyze the impact of new initiatives and give recommendations towards new procedures.
AIT SUPERVISOR
OJO LABS
03.2021 - 02.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Liaise daily with senior management on panel updates and questions
- Provide coaching for continuous improvement
- Perform quarterly team member evaluations
- Develop and implement motivational strategies to drive performance
ACCOUNTS INTERN
GTM ST. LUCIA
02.2022 - 05.2022
- Contributed to process improvement initiatives within the finance department by identifying opportunities for increased efficiency and presenting recommendations to supervisors for consideration.
- Daily cash books balancing and summaries, review, and verification
- Closing of cash book and daily deposits
- Preparation, verification and payments processing using Life Pro
- Journalizing using GP Dynamics
AIT TRAINER
OJO LABS
03.2018 - 03.2021
- Responding to customer's real estate questions in real time
- Data entry using OJO's Task panel
- Tagging photos and messages
ACCOUNTS ASSISTANT (Part Time)
FROOTSY FOODS LTD
01.2019 - 03.2020
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Assisted in the preparation of accurate financial reports for senior management decision making.
- Process AP using Sage 300 accounting software
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
REGIONAL SALES REPRESENTATIVE (Part Time)
AXCEL FINANCE
06.2018 - 09.2018
- Performed cold-calling and follow-ups with leads to secure new loan applicants
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Liaised with the finance department personnel to support loan processing inquiries
- Following up with clients after loan approval
- Managing the company's social media pages (i.e Facebook, Instagram etc.)
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
CUSTOMER SERVICE REPRESENTATIVE
KM2 SOLUTIONS (SANTANDER CONSUMER USA BANK)
09.2011 - 01.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and loan application process, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Science - Accounting
University of The West Indies
St. Lucia Open Campus05-2022
Associate of Science - Business Administration
Sir Arthur Lewis Community College
Morne Fortune, Castries06-2011
Quick Books Certificate - Accounting Systems
Elite Business School
03.2019
High School Diploma - General Studies Seven CXC Passes
Castries Comprehensive Secondary School
07-2008
Skills
- Financial auditing
- Financial statements
- Effective communication skills
- Financial auditing
- Interpersonal skills
- Ability to prioritize
- Multi-tasking
- Teamwork
- Commitment
- Responsibility
- QuickBooks
- GP Dynamics
- Life Pro
- Sage 300 Accounting Software
- Microsoft Office
Hobbies and Interests
- Learning new skills and operational systems
- Motivational Speaking
- Entrepreneurship
Timeline
Finance Specialist
Carnival Cruise Lines
03.2023 - 10.2024
ACCOUNTS INTERN
GTM ST. LUCIA
02.2022 - 05.2022
AIT SUPERVISOR
OJO LABS
03.2021 - 02.2023
ACCOUNTS ASSISTANT (Part Time)
FROOTSY FOODS LTD
01.2019 - 03.2020
REGIONAL SALES REPRESENTATIVE (Part Time)
AXCEL FINANCE
06.2018 - 09.2018
AIT TRAINER
OJO LABS
03.2018 - 03.2021
CUSTOMER SERVICE REPRESENTATIVE
KM2 SOLUTIONS (SANTANDER CONSUMER USA BANK)
09.2011 - 01.2018
Bachelor of Science - Accounting
University of The West Indies
Associate of Science - Business Administration
Sir Arthur Lewis Community College
Quick Books Certificate - Accounting Systems
Elite Business School
High School Diploma - General Studies Seven CXC Passes
Castries Comprehensive Secondary School
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