Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Sherkima Trim

Micoud

Summary

To secure the Accounting Specialist position within your establishment where my skills and experience can be put to valuable use.

Overview

13
13
years of professional experience

Work History

Finance Specialist

Carnival Cruise Lines
03.2023 - 10.2024
  • Oversee the automated revenue accounting processes.
    Activate and close revenue voyages in relevant systems.
  • Ensure sales data from the Point of Sales system balances with the Sail & Sign payment system. Identifies, researches and corrects all discrepancies on a daily basis
  • Monitor and manage guest and crew payment accounts, ensuring a form of payment is available at all times.
  • Process the ordering and receiving of goods on board via the designated on board inventory management system and reports variances to shipboard and shore side management.
  • Conduct periodic audits of inventories in various storage locations.
  • Perform end of voyage posting to close the period in the on-board inventory management system.
  • Serve as administrator of all on board financial systems, provides end user support and perform tests during new deployments and special projects.
  • Troubleshoot system issues, coordinates with the shipboard and shore side I/S teams to resolve these issues
  • Train new Finance Specialists in all job functions and generates training performance evaluations.
  • Provide various cost and revenue related financial reports to operating departments and shore side management.
  • Performs the analysis of item activity and pricing fluctuations and submit findings to shipboard management and Corporate Procurement.
  • Provide financial support to various on board departments by responding to queries and providing reports and analysis upon request.
  • Analyze the impact of new initiatives and give recommendations towards new procedures.

AIT SUPERVISOR

OJO LABS
03.2021 - 02.2023


  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Liaise daily with senior management on panel updates and questions
  • Provide coaching for continuous improvement
  • Perform quarterly team member evaluations
  • Develop and implement motivational strategies to drive performance

ACCOUNTS INTERN

GTM ST. LUCIA
02.2022 - 05.2022
  • Contributed to process improvement initiatives within the finance department by identifying opportunities for increased efficiency and presenting recommendations to supervisors for consideration.
  • Daily cash books balancing and summaries, review, and verification
  • Closing of cash book and daily deposits
  • Preparation, verification and payments processing using Life Pro
  • Journalizing using GP Dynamics


AIT TRAINER

OJO LABS
03.2018 - 03.2021
  • Responding to customer's real estate questions in real time
  • Data entry using OJO's Task panel
  • Tagging photos and messages

ACCOUNTS ASSISTANT (Part Time)

FROOTSY FOODS LTD
01.2019 - 03.2020
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Assisted in the preparation of accurate financial reports for senior management decision making.
  • Process AP using Sage 300 accounting software
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.

REGIONAL SALES REPRESENTATIVE (Part Time)

AXCEL FINANCE
06.2018 - 09.2018
  • Performed cold-calling and follow-ups with leads to secure new loan applicants
  • Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
  • Liaised with the finance department personnel to support loan processing inquiries
  • Following up with clients after loan approval
  • Managing the company's social media pages (i.e Facebook, Instagram etc.)
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.

CUSTOMER SERVICE REPRESENTATIVE

KM2 SOLUTIONS (SANTANDER CONSUMER USA BANK)
09.2011 - 01.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Assisted customers in navigating company website and loan application process, improving overall user experience.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.


Education

Bachelor of Science - Accounting

University of The West Indies
St. Lucia Open Campus
05-2022

Associate of Science - Business Administration

Sir Arthur Lewis Community College
Morne Fortune, Castries
06-2011

Quick Books Certificate - Accounting Systems

Elite Business School
03.2019

High School Diploma - General Studies Seven CXC Passes

Castries Comprehensive Secondary School
07-2008

Skills

  • Financial auditing
  • Financial statements
  • Effective communication skills
  • Financial auditing
  • Interpersonal skills
  • Ability to prioritize
  • Multi-tasking
  • Teamwork
  • Commitment
  • Responsibility
  • QuickBooks
  • GP Dynamics
  • Life Pro
  • Sage 300 Accounting Software
  • Microsoft Office

Hobbies and Interests

  • Learning new skills and operational systems
  • Motivational Speaking
  • Entrepreneurship

Timeline

Finance Specialist

Carnival Cruise Lines
03.2023 - 10.2024

ACCOUNTS INTERN

GTM ST. LUCIA
02.2022 - 05.2022

AIT SUPERVISOR

OJO LABS
03.2021 - 02.2023

ACCOUNTS ASSISTANT (Part Time)

FROOTSY FOODS LTD
01.2019 - 03.2020

REGIONAL SALES REPRESENTATIVE (Part Time)

AXCEL FINANCE
06.2018 - 09.2018

AIT TRAINER

OJO LABS
03.2018 - 03.2021

CUSTOMER SERVICE REPRESENTATIVE

KM2 SOLUTIONS (SANTANDER CONSUMER USA BANK)
09.2011 - 01.2018

Bachelor of Science - Accounting

University of The West Indies

Associate of Science - Business Administration

Sir Arthur Lewis Community College

Quick Books Certificate - Accounting Systems

Elite Business School

High School Diploma - General Studies Seven CXC Passes

Castries Comprehensive Secondary School
Sherkima Trim