Shonna Mathurin
Barre Denis Chaussee
Summary
I am a very driven individual and if given the opportunity i will exceed to my employer's expectations am also very motivated and energetic
Overview
12
12
years of professional experience
Work History
Health Care Aide
Vanyard Community Health Center
10.2023 - 12.2023
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Monitored vital signs regularly, promptly reporting any abnormalities to nursing staff or physicians.
- Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
Call Agent
KM2 Solutions
08.2023 - 09.2023
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Achieved targeted call resolution times by swiftly identifying issues and providing solutions.
- Built strong customer relationships with empathetic communication and active listening skills.
Dental Assistant
Worrel Dentistry
05.2023 - 06.2023
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with procedures, ensuring optimal patient care and treatment outcomes.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Cleaner
Tapion House
09.2022 - 09.2022
- Enhanced workplace cleanliness by performing cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Babysitter
Cuzon
01.2012 - 09.2013
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Health Aide
Sir Athur Lewis Community Collage
Morne Fortune03.2023
High School Diploma -
Stanley Jon Odlum Secondary
Marigot07.2022
Skills
- Clinical Support
- Office Management
- Treatment Room Setup
- Dental Radiography
- Infection Control Proficiency
- Call Management
- Data Entry
- Data Collection
- Customer Service
- Quality Assurance
- Waste Management
- Health and Safety Compliance
- Interior and Exterior Cleaning
- Effective communication
Timeline
Health Care Aide
Vanyard Community Health Center
10.2023 - 12.2023
Call Agent
KM2 Solutions
08.2023 - 09.2023
Dental Assistant
Worrel Dentistry
05.2023 - 06.2023
Cleaner
Tapion House
09.2022 - 09.2022
Babysitter
Cuzon
01.2012 - 09.2013
Health Aide
Sir Athur Lewis Community Collage
High School Diploma -
Stanley Jon Odlum Secondary
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