Traveling
Tolu Gbadeyan
Doctor
Vieux Forte,Gros Islet
Summary
Competent Physician Assistant with 1 year of experience in primary care and internal medicine. Well-developed skill in patient observation, assessment and examination. Innovative professional exceptionally well-versed in communication and team building. Ready to bring 1 year of relevant work experience to new position. Multi-talented pharmacy support professional ready to take on tasks. Excels in inventory management, merchandising and clerical support. Excellent organizational and prioritization strengths. Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
Work History
Doctor's Assistant
Dr Lambert
Beausejour, Gros Islet
07.2021 - 12.2021
- Recorded patients' health histories and provided over [250] consultations weekly.
- Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
- Coordinated admissions and transfers in collaboration with supervising attending physician.
- Performed venipunctures, injections and various diagnostic procedures throughout clinical rounds.
- Triaged patient calls and emails to best respond to questions concerning treatment, symptoms and medication management.
- Updated clinical knowledge and skills through formal and informal continuing education, workshop attendance and literature review.
- Reviewed medical testing requests to determine validity of diagnostic testing requests.
Doctor's Receptionist
Dr Tobias
Beausejour, Gros islet
06.2021 - 12.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Pharmacy Assistant
Dr Bimpe
Suleja, Niger
09.2014 - 08.2015
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Counted and labeled prescriptions with correct item and quantity.
- Updated computer system with current customer, payment and inventory information.
- Completed and filed documentation for insurance, store and liability purposes.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Kept pharmacy counter and related areas clean, neat and organized.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Prepared bills for insurance companies and submitted required paperwork.
- Verified order information against computer database.
- Supported operations with filing, copying and faxing.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
Education
High School Diploma -
Babcock High School
Ogun State Nigeria 09.2008 - 07.2014
M.D. - Medicine
America International Medical University
Gros Islet Saint Lucia 09.2015 - 03.2021
Skills
Electronic Medical Records
Medical Records Management
Educating patients
Patient Management
Case management
Diagnosing conditions
Triage
Managing prescription refills
Patient Assessments
Differential diagnoses
Exemplary work ethic
Empathetic and genuine
Service standard compliance
Order fulfillment
Keyboarding
Sales expertise
Written and oral communication
[English] Fluency
Gathering information
Verbal and written communication
Client communication
Calm disposition
Inbound phone calls
Answering questions
Problem-solving skills
Logging call information
Interests
Reading, watching movies
I enjoy reading and watching Sci-Fi.
Timeline
Doctor's Assistant
Dr Lambert
07.2021 - 12.2021
Doctor's Receptionist
Dr Tobias
06.2021 - 12.2021
M.D. - Medicine
America International Medical University
09.2015 - 03.2021
Pharmacy Assistant
Dr Bimpe
09.2014 - 08.2015
High School Diploma -
Babcock High School
09.2008 - 07.2014