TOPAZ EMMANUEL
Castries,Saint Lucia
Summary
Reliable hospitality worker with experience in kitchens, front office, catering, and apartment turnovers. Brings strong guest relations, food safety awareness, and organized service support to fast-paced settings, helping deliver smooth operations and a positive experience for visitors.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
AIRBNB OPERATIONS ASSISTANT
HS Apartments
Castries, Saint Lucia
07.2024 - Current
- Welcomed guests and facilitated smooth check-in process, enhancing overall experience
- Cleaned and prepared apartment for guest arrivals, ensuring a welcoming environment
- Changed bed linens thoroughly before each guest's arrival and restocked essential supplies
- Maintained high cleanliness and presentation standards for guest satisfaction
- Answer basic guest questions and help ensure a comfortable stay
Intern - Front Office
Sandals Royal Bahamian Spa Resort & Offshore Island
Nassau, The Bahamas
08.2026 - 09.2026
- Assisted guests with inquiries about services and made dinner reservations to enhance their experience.
- Assisted guests with concerns and questions.
- Escorted guests to rooms and provided room orientation, ensuring a welcoming and informative arrival.
- Processed room keys for arriving guests.
- Answered multi-line phones and routed calls with professional etiquette.
- Maintained cleanliness of reception area and organized lobby materials to create a pleasant first impression.
Intern - Kitchen
Sandals Royal Bahamian Spa Resort & Offshore Island
Nassau, The Bahamas
07.2026 - 08.2026
- Managed appetizer, side dish, and plating stations during peak hours at upscale resort restaurant.
- Aided chefs in meal prep for spa resort dining, contributing to high-quality dining experiences.
- Supported kitchen staff in food preparation and cleanup, maintaining cleanliness and efficiency.
- Prepared ingredients for buffet breakfast service.
- Fulfilled room service orders, ensuring timely delivery and guest satisfaction.
CULINARY ASSISTANT
Chef Curan John
05.2025 - 10.2025
- Supported chefs with ingredient prep and dish assembly for large-scale service
- Aided in food preparation for catered events, including weddings and staff retreats, contributing to successful events
- Assisted in setup and operation of buffet stations, ensuring smooth service during events
- Supported food preparation and sales efforts for Creole Festival events, enhancing overall service experience
- Maintained clean and organized workstations in line with food safety standards
CULINARY ASSISTANT
Cynthia Soni
Gros Islet, Saint Lucia
11.2024 - 10.2025
- Assembled and plated St.Lucian tasting plates for cruise ship visitors (including banana ketchup, coconut cake, and banana pone)
- Crafted saltfish accras for guest tasting experiences, enhancing culinary offerings and guest enjoyment
- Supported food preparation and kitchen setup for guest service, ensuring efficient workflow and timely meal delivery
- Prepared meals for staff during peak shifts, contributing to smooth operations and team satisfaction
- Maintained clean and organized food preparation areas
KITCHEN APPRENTICE
Bay Gardens Beach Resort & Spa
Gros-Islet, Saint Lucia
07.2022 - 08.2022
- Prepared and assembled salads, pizzas, and burgers according to kitchen standards
- Assisted chefs with food preparation for lunch and dinner service
- Assisted with plating and presentation of dishes during service
- Assisted with preparing breakfast items for service
- Supported the pastry section with basic dessert preparation
- Maintained clean and organized workstations in accordance with kitchen hygiene standards
Education
ASSOCIATE OF ARTS - CULINARY ARTS
Sir Arthur Lewis Community College
Morne Fortune, Castries11-2026
HIGH SCHOOL DIPLOMA -
St. Joseph's Convent Secondary School
Castries06-2024
Skills
- Event food service
- Reservation Management
- Guest relations
- Guest Communication
- Time Management and Organization
- Food safety
- Problem solving
- Professionalism and Work Ethic
- Team leadership
- Bilingual Communication
CSEC Grades
English A - I, Mathematics - I, Chemistry - I, French - I, Food, Nutrition, and Health - I, Information Technology - I, Principles of Accounts - I, Principles of Business - I
Languages
English
Native
Native
French
Upper Intermediate (B2)
B2
Certification
- DELF B2 (Diplôme d'études en langue française), France Education International, 2026
Timeline
Intern - Front Office
Sandals Royal Bahamian Spa Resort & Offshore Island
08.2026 - 09.2026
Intern - Kitchen
Sandals Royal Bahamian Spa Resort & Offshore Island
07.2026 - 08.2026
CULINARY ASSISTANT
Chef Curan John
05.2025 - 10.2025
CULINARY ASSISTANT
Cynthia Soni
11.2024 - 10.2025
AIRBNB OPERATIONS ASSISTANT
HS Apartments
07.2024 - Current
KITCHEN APPRENTICE
Bay Gardens Beach Resort & Spa
07.2022 - 08.2022
ASSOCIATE OF ARTS - CULINARY ARTS
Sir Arthur Lewis Community College
HIGH SCHOOL DIPLOMA -
St. Joseph's Convent Secondary School