Zenda Gabriel
Au Tabor, Anse-La-Raye
Summary
A productive and trustworthy employee with a proven track record of successful customer service. Self-motivated to consistently provide first-class results in line with the employer's targets and deadlines.
Overview
5
5
years of professional experience
Work History
Porter
Frontline Trucking
Bois D’ Orange, Gros Islet
09.2023 - Current
- Assisted in unloading merchandise from delivery trucks for customers.
- Increased workplace safety by reporting potential hazards immediately to my supervisor.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Take customer queries and provide information about products and services provided.
- Check stock count and quality.
- Provide customers with invoices.
- Recorded and reported missing stock or lost inventory to managing directors when required.
- Ensuring correct order counts and products before delivery sign-off.
Receptionist
Tropical Paradise View
Au Tabor Hill, Anse La Raye
10.2020 - 07.2021
- Maintained clean and orderly reception area to impress and welcome visitors.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Welcomed guests and clients in a friendly, positive manner.
- Answered inbound telephone calls promptly.
- Processed and distributed incoming correspondence to relevant staff, enabling swift query resolution.
- Responded to telephone enquiries from clients, vendors and members of the public.
- Used in-depth Microsoft Office Suite knowledge for record keeping and documentation.
- Offered outstanding hospitality throughout guests visits, aiding positive customer experiences and loyalty.
- Captured and processed guests information, entering data into online systems.
Education
High School Diploma -
Leon Hess Comprehensive Secondary School
Entrepot, Castries08-2017
Skills
- Organization and Efficiency
- Data Entry
- Call Handling
- Record Keeping and Book Keeping
- Office Admin
- Pc Proficiency
- Microsoft Office Proficiency
- Greeting Customers
- File Maintenance
- Client Hospitality
- Tech Savvy
- Stock Taking
- Manual Handling
- Fast Paced Item Sorting
- Stock Organization
Timeline
Porter
Frontline Trucking
09.2023 - Current
Receptionist
Tropical Paradise View
10.2020 - 07.2021
High School Diploma -
Leon Hess Comprehensive Secondary School